Privacy Statement

Privacy Statement

Last Updated: March 24, 2025

At Optimus Education, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly when you use our services, including our website at https://www.school-training.co.uk/. This Privacy Statement explains how we collect, use, share, and safeguard your personal information, as well as your rights under applicable data protection laws. We serve customers in the UK, Western Europe, the Middle East, and beyond, and this statement applies to all users regardless of location.

We comply with the UK GDPR (as incorporated into UK law under the Data Protection Act 2018) and, where applicable, the EU GDPR (Regulation (EU) 2016/679) for EU residents, as well as relevant data protection laws in the Middle East (e.g., UAE Federal Decree-Law No. 45/2021, Saudi Arabia Personal Data Protection Law).

1. Who We Are

Optimus Education is a UK-based provider of educational training, professional development, and consultancy services. We act as both a Data Controller (determining how and why your data is processed) and a Data Processor (processing data on behalf of others) under data protection law. Our registered address is:
Optimus Education
Collar Factory, 112 Augustine Street,
Taunton, England, TA1 1QN

Contact our Data Protection Office at:
Email: [email protected]
Phone: +44 (0) 1823 792829

2. Information We Collect

We may collect:

• Personal Information: Name, email address, telephone number, job title, organization, and other contact details you provide when registering for services, contacting us, or participating in our programs.
• Special Category Data: Information requiring extra protection, such as ethnicity, health details, trade union membership, or religious beliefs, if relevant (e.g., for equal opportunities monitoring or specific training needs).
• Audio/Video Recordings: Recordings from online training or events, with your consent where required.
• Usage Data: Automatically collected data like IP address, browser type, device information, and pages visited, gathered via cookies (see Section 8).
• Service-Related Data: Course progress, quiz results, or certifications earned.

3. Why We Use Your Information

We use your personal information to:

• Deliver and manage training, consultancy, and support services.
• Communicate with you about services, inquiries, or updates.
• Train and manage staff providing these services.
• Investigate complaints or concerns.
• Enable online training or interactive features.
• Monitor and improve service quality.
• Conduct anonymized research and plan new services.
• Send marketing communications, with your consent.
• Fulfill contractual or legal obligations.
• Monitor equal opportunities compliance.

4. Legal Basis for Using Your Information

We process your data based on:

• Consent: Where you explicitly agree (e.g., marketing). Withdraw consent anytime at [email protected].
• Contract: To fulfill agreements with you (e.g., course delivery).
• Legal Obligation: Where required by law (e.g., tax reporting).
• Legitimate Interests: For our interests (e.g., service improvement), unless your rights override them.
• Public Task: For societal benefits (e.g., safeguarding).

For special category data, we rely on explicit consent or legal necessity. These bases comply with UK GDPR, EU GDPR, and similar Middle Eastern laws.

5. Who We Share Your Information With

We do not sell your data. We may share it with:

• Service Providers: Trusted third parties (e.g., IT, payment processors) under strict agreements.
• Legal Authorities: When legally required or to prevent harm (e.g., courts, safeguarding).
• Business Transfers: If Optimus Education is sold or merged, with notice and an opt-out option.
• Other Parties: Rarely, to protect public safety or vulnerable individuals, if risks justify it.

We conduct Data Protection Impact Assessments (DPIAs) before sharing data.

6. Your Rights

Your rights depend on your location:

• UK (UK GDPR) and EU (EU GDPR):
  • Access, correct, erase, restrict, or object to processing.
  • Data portability (for consent/contract-based data).
  • Explanation of automated decisions (e.g., profiling) and human review option.
• Middle East: Similar rights may apply (e.g., under UAE PDPL, Saudi PDPL), such as accessing data or withdrawing consent.

To exercise these, contact [email protected] or write to us. We may verify your identity. Exceptions apply if data involves others’ confidentiality, risks harm, or affects crime prevention.

7. How We Protect Your Information

We use:

• Encryption for data in transit and at rest.
• Access controls to limit visibility.
• Staff training and regular security updates.
  No system is fully risk-free, but we strive to protect your data.

8. Cookies and Tracking

Cookies enhance your experience (e.g., preferences, analytics). They don’t track external web activity. See our Cookie Policy (#) or www.AboutCookies.org for details. Third-party content (e.g., Vimeo) may set cookies—check their policies.

9. Where Your Information Is Stored

Most data is stored in the UK. If transferred outside the UK (e.g., to the EU, Middle East, or elsewhere), we use safeguards:

• EU: Standard Contractual Clauses (SCCs) or other EU GDPR-approved mechanisms.
• Middle East: UK-approved contracts or secure methods, ensuring compliance with local laws (e.g., Saudi PDPL).
• We avoid transfers to countries without adequate protection unless permitted by law.

Contact us for transfer details.

10. How Long We Keep Your Information

We retain data only as needed or required by law/contract:

• Contact details: Until you unsubscribe or request deletion.
• Course records: To verify certifications.
  Unused data is deleted or anonymized.

11. Changes to This Privacy Statement

Updates will be posted here with a new “Last Updated” date. Significant changes will be emailed, with opt-out options for new data uses.

12. Contact Us or Make a Complaint

Contact:
Data Protection Office
Email: [email protected]
Address: Collar Factory, 112 Augustine Street, Taunton, England, TA1 1QN
Phone: +44 (0) 1823 792829

If unsatisfied:

• UK: Information Commissioner’s Office (ICO) – www.ico.org.uk, [email protected].
• EU: Your local data protection authority (e.g., CNIL in France – www.cnil.fr). See www.edpb.europa.eu for a list.
• Middle East: Relevant authority (e.g., Saudi Data and AI Authority – sdaia.gov.sa, UAE Data Office – uae.ai).

13. Links to Other Websites

Our site may link to external sites. We’re not responsible for their privacy practices—review their policies before sharing data.